Dental Clinic Smart Assistant
AI chatbot handling patient inquiries for dental practices.
About this project
Dental clinics receive calls about treatment options, costs, and emergency procedures that tie up phone lines.
Developed a RAG-powered chatbot for a dental clinic that answers questions about treatments, costs, emergency procedures, and appointment scheduling.
The problem
Patients couldn't get quick answers about procedures, leading to missed appointments and frustrated inquiries.
Our approach
I implemented a RAG chatbot trained on the clinic's treatment procedures, pricing, insurance information, and emergency protocols to provide accurate answers 24/7.
The outcome
The clinic reduced phone inquiries by 60% while improving patient satisfaction with instant responses about treatment options.
Key lessons
Healthcare chatbots need to balance helpfulness with clear handoff to human specialists for complex cases.
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